Terms & Conditions

1) INTENT OF USE OF PLATFORM

This platform is designed to serve as a connection and bridge between traders (end users) and signal providers, facilitating the exchange of trading signals and the execution of trades. The primary intent is to create a marketplace where traders can access valuable signals from providers, enhancing their trading strategies. Users are expected to use the platform responsibly and in accordance with all applicable laws and regulations.

By accessing or using the platform, you agree to utilize it solely for its intended purposes. Any use of the platform for illegal activities, fraudulent actions, or in violation of ethical standards is strictly prohibited. VIXO reserves the right to take appropriate measures, including the termination of accounts, to ensure the integrity of the platform and maintain a lawful and responsible trading environment.

2) CHANGES TO CURRENT TERMS AND CONDITIONS

VIXO reserves the right to modify, update, or revise these terms and conditions at its discretion. Users are encouraged to regularly review this page to stay informed about any changes. By continuing to use the platform after modifications to the terms and conditions, users implicitly agree to the updated terms. VIXO may provide notice of significant changes through email or by prominently displaying a notice on the platform. It is the user’s responsibility to stay informed about the current terms and conditions to ensure ongoing compliance with the agreement.

3) PRIVACY POLICY DISCLOSURE

To view our full Privacy Policy Disclosure, please click on the link below:
www.MYVIXO.com/privacy

4) NOT AN INVESTMENT ADVISER:

VIXO explicitly declares that it does not operate as an investment adviser, broker, hedge fund, or any registered financial entity. Our platform serves as a facilitator, connecting traders with signal providers worldwide. We do not provide personalized investment advice, manage funds, or execute trades on behalf of users.

It is essential for users to recognize that the trading signals offered on the platform originate from independent signal providers. VIXO neither endorses nor guarantees the accuracy or success of these signals. Users bear sole responsibility for their trading decisions and are encouraged to seek independent financial advice if required. VIXO disclaims any liability for financial losses resulting from the use of signals or any information provided on the platform. Users engage with the platform with the understanding that it operates solely as an intermediary for signal transmission and does not function as a financial advisory service.

5) TRADING ACCOUNT:

VIXO explicitly states that it does not accept or manage funds from users. Users are solely responsible for their funds and are required to open and maintain an individual brokerage account with a licensed and reputable broker of their choice. VIXO does not provide lending, margin facilities, or any form of financial accommodation.

It is essential for users to understand that the platform’s role is limited to facilitating the transmission of trading signals between signal providers and traders. VIXO does not have access to, control over, or involvement in users’ financial accounts. Users should exercise caution and diligence in selecting a suitable broker for their trading activities, considering factors such as security, reliability, and regulatory compliance.

VIXO disclaims any responsibility for managing or safeguarding users’ funds. Users engage with the platform with the understanding that they are solely responsible for their trading accounts, and VIXO does not offer financial services beyond the facilitation of signal transmission.

6) INVESTING/TRADING DISCLOSURE:

Engaging with VIXO requires a clear understanding of the inherent characteristics of various financial instruments, including stocks, options, futures, currency, metals, and energy. While these markets offer significant profit potential, they also come with substantial risks. Before delving into the stocks, options, futures and commodities markets, it is imperative that users are fully aware of the associated risks and are willing to accept them. Trading with funds that cannot be afforded to lose is strongly discouraged.

VIXO explicitly states that it does not assert that any trading account will necessarily achieve profits or incur losses similar to those discussed on the platform. Past performance of any trading system or methodology is not a guaranteed indicator of future results. Any discussions, analyses, charts, or systems presented by VIXO are for illustrative purposes only and should not be construed as specific advisory recommendations. Information provided by VIXO is intended for informational purposes, and users should exercise diligence and discretion in their trading decisions.

7) SLIPPAGE AND TRADE ERRORS

VIXO cannot be held responsible for slippage or trade errors that may occur during the execution of trades facilitated through the platform. Users acknowledge that slippage, which refers to the variance between the expected price of a trade and the price at which the trade is actually executed, is a common occurrence in trading activities and may result from various factors including market volatility and latency issues.

In the event of slippage or trade errors, users are advised to contact their respective brokers directly to address these issues. VIXO does not have control over the execution process once the trade order is transmitted to the broker. However, upon request, VIXO may provide users with a copy log of the trade to assist in resolving any discrepancies.

Users understand and agree that any issues arising from trade execution, including slippage or trade errors, are a matter between users and their respective brokers. VIXO shall not be held liable for any losses, damages, or claims resulting from slippage or trade errors encountered while using the platform.

Furthermore, in the event that VIXO’s system was the cause of the error, users acknowledge and accept that VIXO still cannot be held responsible, as any these factors rely on various factors. Users are encouraged to review their trades and trade confirmations carefully and report any discrepancies or errors to VIXO’s customer support team in a timely manner. VIXO will make reasonable efforts to rectify any trade errors promptly upon notification by the affected user. This disclaimer serves as a reminder that users are accepting full responsibility for any loss incurred while using the platform. By using the VIXO platform, users agree to indemnify and hold harmless VIXO from any claims or losses arising from slippage, trade errors, or any other issues encountered while trading.

Users acknowledge that trading involves inherent risks and agree to use the VIXO platform at their own risk.

8) CODE OF CONDUCT:

Unauthorized use, reproduction, distribution, or modification of content from the Site is strictly prohibited without our prior written permission. This includes but is not limited to copying, displaying, selling, licensing, decompiling, republishing, uploading, posting, transmitting, or creating derivative works.

Furthermore, in connection with your use of the Site and its products or services, you commit to:

• Not restricting or inhibiting any other visitor from using the Site, including through hacking or defacing any portion of it.
• Not using the Site for any unlawful purpose.
• Not expressing or implying that any statements you make are endorsed by us without our prior written consent.
• Not modifying, adapting, sublicensing, translating, selling, reverse engineering, decompiling, or disassembling any part of the Site.
• Not disabling, damaging, or altering the functioning or appearance of the Site, including the presentation of advertising.
• Not framing or mirroring any part of the Site without our prior written authorization.
• Not using any automated device or process to download, retrieve, index, data mine, scrape, harvest, or reproduce the Site’s navigational structure or contents.
• Not harvesting or collecting information about visitors to the Site without their express consent.
• Not sending unsolicited or unauthorized advertisements, spam, chain letters, etc., to other users of the Site.
• Not transmitting any content containing software viruses or other harmful computer code, files, or programs.

Violation of these terms may subject you to legal liability.

9) USER PROFILE AND REGISTRATION:

To access specific products or services on the Site, the creation of an account is necessary. By establishing this account, you agree to the following terms:

• Maintaining a single account is permitted; multiple accounts for the same user are prohibited.
• Safeguarding the confidentiality of your account’s username and password is your responsibility, and you shall not knowingly share or authorize access to your account.
• Unauthorized use of another user’s account is strictly forbidden.
• During the account creation process, providing accurate and comprehensive information is mandatory.
• You bear sole responsibility for all activities occurring on your account, necessitating the secure management of your account password.
• Any breach of security or unauthorized use of your account must be promptly reported to us.
• You are accountable for any use or misuse of your account or password, and VIXO, as well as others, may incur losses due to such unauthorized use. VIXO shall not be held liable for any losses resulting from unauthorized account usage.

VIXO reserves the right, at its sole discretion, to cancel your subscription or suspend your access to the Site.

10) ELECTRONIC COMMUNICATIONS:

By using VIXO’s products and services, you consent to receive electronic communications from us. These communications may include, but are not limited to, notices about your account, transaction confirmations, updates, and promotional information.

You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

You have the right to opt out of certain electronic communications. To manage your communication preferences, please refer to the settings in your account or follow the instructions provided in the communication. Please note that opting out of certain communications may affect your access to certain features or services.

VIXO is not responsible for any delays or failures in the delivery of electronic communications due to factors beyond our reasonable control. It is your responsibility to ensure that your contact information, including your email address, is accurate and up to date.

If you have any questions or concerns about our electronic communications, please contact us at [email protected].

11) INTELLECTUAL PROPERTY:

Ownership of Content: VIXO retains all rights, title, and interest in and to any intellectual property, including but not limited to trademarks, copyrights, trade secrets, and patents, associated with the content, materials, and services provided on the Site. Users acknowledge that they do not acquire any ownership rights to such intellectual property by accessing or using the Site.

• Limited Access: Subject to compliance with these terms and conditions, users are granted a limited, non-exclusive, non-transferable right to access and view the intellectual property on the Site for personal, non-commercial purposes. This access does not permit the reproduction, distribution, modification, or any other unauthorized use of the intellectual property.
• User-Generated Content: Users may have the opportunity to submit content to the Site. By doing so, users grant VIXO a worldwide, royalty-free, perpetual, irrevocable, and sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content. Users warrant that they have the necessary rights to grant this license.
• Protection of Intellectual Property: Users agree not to engage in any activity that infringes upon or violates the intellectual property rights of VIXO or any third party. Any unauthorized use, reproduction, or distribution of intellectual property is strictly prohibited.
• Notification of Infringement: If users believe that their intellectual property rights have been violated on the Site, they are requested to promptly notify VIXO with detailed information regarding the alleged infringement.
• Modifications and Updates: VIXO reserves the right to modify, update, or discontinue any aspect of its intellectual property, including the Site’s content and services, at any time without prior notice.
• Enforcement: VIXO will take appropriate legal action to enforce its intellectual property rights, including seeking damages and injunctive relief, in the event of any unauthorized use or infringement.

By accessing or using the Site, users agree to abide by the terms of this Intellectual Property Clause.

12) SUBSCRIPTION INITIATION, AUTOMATIC BILLING AND CANCELLATION POLICY:

• Subscription Initiation: Upon signing up for the subscription-based products or services offered by VIXO, users are required to pay the applicable subscription fees in full. The subscription fees are due at the time of signup and must be paid through the designated payment method provided by VIXO.
  By completing the signup process and remitting the required subscription fees, users acknowledge and agree to the payment terms outlined in this clause. Failure to pay the subscription fees at the time of signup may result in the delay or denial of access to the subscribed products or services.
  It is the user’s responsibility to ensure the timely payment of subscription fees to maintain uninterrupted access to the subscribed content or features. VIXO reserves the right to modify or update the subscription fees, and any changes will be communicated to users in accordance with the terms outlined in the “Change in Subscription Fee” clause.
• Subscription Renewal: VIXO Technology, LLC, operating under the brand VIXO, offers certain products and services on a subscription basis. Upon purchasing a subscription, it will automatically renew at the prevailing rate for the subscribed product or service, until you communicate your decision to terminate the subscription. Renewal terms are typically twelve-month periods, as detailed on your itemized receipt. Prior to billing for the renewal term, we will email the address associated with your account, providing information about the length and cost of the renewal.
• Electronic Authorization for Renewal Charges: By allowing the renewal to proceed, you provide electronic authorization for future charges against the credit card you have on file. You agree that your subscription fee(s) will be automatically billed at the start of each renewal period at the then-current rate (plus sales tax, if applicable) to the payment method on file.
• Cancellation Procedure: You retain the flexibility to cancel your subscription(s) at any time. To initiate the cancellation process, please contact us in writing via email at [email protected]. Additionally, you may use the Self-Service portal on our Site to cancel. Cancellations will take effect no later than 72 business hours after we receive your notification.

13) REFUND POLICY:

VIXO extends a 60-day refund policy for its products and services. To initiate a refund request, users must send an email to [email protected] no later than the end of the business day of the 60-day cycle from the date of purchase.

Refund requests received within this timeframe will be processed by VIXO within 30 days of receiving the request. Refunds will be issued using the original payment method.

It is essential for users to adhere to the specified timeframe and contact the designated email address to ensure their eligibility for a refund. VIXO reserves the right to decline refund requests that do not comply with the terms outlined in this policy.

14) CHANGE IN SUBSCRIPTION FEE:

VIXO reserves the right to modify, change, or adjust subscription fees for its products and services at any time. Changes in subscription fees may be implemented without prior notice. VIXO will make reasonable efforts to communicate such changes to users, which may include notifications via email or updates on VIXO’s website.

By continuing to use the products and services after a change in subscription fees has been implemented, users implicitly agree to the revised fees. It is the responsibility of users to stay informed about the current subscription fees by regularly reviewing VIXO’s communications and checking for updates on the official website.

VIXO understands the importance of transparency in fee adjustments and will strive to provide clear communication regarding any changes. Users who do not agree with the modified subscription fees have the option to terminate their subscription in accordance with the cancellation procedures outlined in the terms and conditions.

15) ASSIGNMENT:

In the event of a sale, merger, acquisition, or transfer of ownership, whether partial or total, of VIXO, the rights, obligations, and responsibilities outlined in these terms and conditions shall be assignable to the acquiring or merging entity. By accepting these terms and conditions, you acknowledge and agree that any successor or assignee, in whole or in part, will assume the rights and obligations set forth herein.

Following such a transaction, the new entity will be bound by these terms and conditions, and your continued use of our products and services constitutes your consent to the assignment of these terms to the new entity. In the event of any such assignment, the new entity will undertake to fulfill the obligations and responsibilities specified herein.

It is your responsibility to review and be aware of any changes resulting from such transactions. If you do not agree with the assignment of these terms to the new entity, you have the option to cease using our products and services.

16) AFFILIATE PROGRAM:

VIXO offers an affiliate program to its current users, allowing them to generate a unique referral code from their online portal. By sharing this code, users can refer new members to join our platform. Affiliates may be eligible to receive both one-time and recurring referral fees in accordance with the terms outlined below.

a) User-to-User Referral: The affiliate program is designed to encourage our valued users to refer VIXO to potential new clients. Affiliates are not agents, representatives, or employees of VIXO. Participation in the affiliate program is voluntary and does not establish an agency or employment relationship between the affiliate and VIXO.
b) Referral Fee Structure: Affiliates may be eligible to receive one-time referral fees for each new member who signs up using their unique referral code. In addition, affiliates may also qualify for recurring referral fees based on the ongoing activity or subscription renewals of the referred members.
c) Payment of Referral Fees: Referral fees will be paid in accordance with the terms specified in the affiliate program guidelines. Payment frequency, methods, and eligibility criteria will be outlined in the affiliate portal or communicated directly to affiliates.
d) Compliance with Laws: Affiliates agree to comply with all applicable laws, regulations, and guidelines when participating in the affiliate program. Any violation of legal requirements may result in the termination of the affiliate’s participation and forfeiture of referral fees.

By participating in the affiliate program, affiliates acknowledge and accept the terms and conditions outlined in this clause. VIXO reserves the right to modify the terms of the affiliate program at its discretion, and any changes will be communicated to affiliates in a timely manner.

17) TESTIMONIALS DISCLAIMER:

Testimonials featured on our site are provided by users and clients based on their personal experiences with our products and services. These testimonials are intended for informational purposes only and should be taken at face value. They do not constitute a warranty, guarantee, or assurance of any kind regarding the future performance or results that you may achieve.

Past performance mentioned in testimonials is not indicative of future results. While we strive for excellence, individual experiences may vary, and the outcome of your use of our products and services cannot be predicted or guaranteed based on the experiences of others.

By accessing and using our site, you acknowledge that testimonials are subjective expressions of the individuals providing them. They should not be interpreted as a promise or representation of specific outcomes or benefits that you may receive.

It is important to make informed decisions based on your individual circumstances, goals, and risk tolerance. If you have any questions or concerns about the information provided in testimonials, we encourage you to seek independent advice and carefully assess how our products and services align with your unique needs and objectives.

18) NO WARRANTIES:

VIXO provides its products and services “as is,” without any representation or warranty of any kind, express or implied. To the fullest extent permitted by applicable law, VIXO disclaims all warranties, whether statutory, express, or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

VIXO makes no warranties or representations regarding the accuracy, completeness, reliability, or availability of its products and services. Any reliance on such information is at the user’s own risk. VIXO does not warrant that its products and services will be uninterrupted or error-free, that defects will be corrected, or that the platform or server that makes them available are free of viruses or other harmful components.

By using VIXO’s products and services, users acknowledge and agree that any reliance on the information provided is solely at their own risk, and they are responsible for undertaking necessary precautions to protect against possible risks or losses.

No advice or information, whether oral or written, obtained from VIXO or through its products and services, will create any warranty not expressly stated herein.

This no warranties clause applies to the fullest extent permitted by applicable law. Users understand and agree that the use of VIXO’s products and services is at their own discretion and risk, and they will be solely responsible for any resulting consequences.

19) NO LIABILITIES:

VIXO shall not be liable for any direct, indirect, incidental, special, consequential, or exemplary damages, including but not limited to damages for loss of profits, goodwill, use, data, or other intangible losses, arising out of or in connection with the use or inability to use our products and services.

To the maximum extent permitted by applicable law, VIXO disclaims all liability for any unauthorized access to or use of personal information stored on its systems. VIXO shall not be responsible for any interruption, suspension, or termination of its products and services, regardless of the cause.

Users acknowledge and agree that they use VIXO’s products and services at their own risk. VIXO is not responsible for any content posted or transmitted on the platform, and users are solely responsible for their interactions with the platform and other users.

This no liabilities clause extends to the fullest extent permitted by applicable law. Users understand and agree that the limitations of liability set forth herein are fundamental elements of these terms and conditions, and VIXO would not provide its products and services without such limitations.

20) INDEMNIFICATION:

You agree to indemnify and hold harmless VIXO, its affiliates, officers, directors, employees, agents, and third-party service providers from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising from or related to your use of our products and services, your violation of these terms and conditions, or your infringement of any intellectual property or other rights of any person or entity.

In the event that any third party brings a claim, lawsuit, or other legal action against VIXO based on your actions or use of the products and services, you will defend VIXO against such claim and indemnify VIXO for any losses, damages, or costs incurred as a result of such claim.

This indemnification obligation will survive the termination or expiration of these terms and conditions and your use of the products and services. VIXO reserves the right to assume the exclusive defense and control of any matter subject to indemnification by you, in which case you agree to cooperate with VIXO in asserting any available defenses.

21) NO WAIVER:

The failure or delay of VIXO to exercise or enforce any right or provision of these terms and conditions shall not constitute a waiver of such right or provision. No waiver by VIXO of any term or condition set forth herein shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of VIXO to assert a right or provision under these terms and conditions shall not constitute a waiver of such right or provision.

Any waiver of any provision of these terms and conditions will be effective only if in writing and signed by an authorized representative of VIXO.

22) ARBITRATION:

a) Agreement to Arbitrate: Any dispute, claim, or controversy arising out of or relating to your use of VIXO’s products and services, including the validity or enforceability of this arbitration clause, shall be resolved by arbitration in accordance with the rules of the American Arbitration Association (AAA), and judgment upon the award rendered by the arbitrator(s) may be entered in any court having jurisdiction thereof.
b) Venue: The exclusive venue for any arbitration proceedings shall be Los Angeles, California, unless otherwise mutually agreed upon in writing by both parties.
c) Arbitration Procedures: The arbitration proceedings for claims under $1000 may be conducted over the phone or via email, at the discretion of the arbitrator. For claims exceeding $1000, arbitration shall be conducted in person in Los Angeles, California, unless the parties agree otherwise.
d) Arbitrator Selection: The arbitrator(s) shall be appointed in accordance with the rules of the AAA. The arbitrator(s) shall have expertise in the subject matter of the dispute and shall be neutral and independent.
e) Arbitration Award: The arbitrator’s decision and award shall be final and binding, and judgment on the award may be entered in any court having jurisdiction.
f) Costs and Fees: Each party shall be responsible for its own costs and fees associated with the arbitration, including but not limited to attorneys’ fees. However, the prevailing party may be entitled to recover reasonable attorneys’ fees and costs from the other party, as determined by the arbitrator.

By using VIXO’s products and services, you acknowledge and agree to this arbitration clause. If you do not wish to be bound by arbitration, you must cease using our products and services immediately.

23) SEVERABILITY:

If any provision of these terms and conditions is deemed invalid, unlawful, or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue to be valid and enforceable to the fullest extent permitted by law. The invalid or unenforceable provision will be deemed severed from these terms and conditions, and the remainder of the agreement shall remain in full force and effect.

24) ENTIRE AGREEMENT:

These terms and conditions constitute the entire agreement between you and VIXO, superseding any prior agreements, understandings, or representations, whether oral or written. Any modifications or amendments to these terms and conditions must be made in writing and executed by both parties. No course of conduct, course of dealing, or trade usage shall constitute a modification or waiver of any provision of this agreement unless expressly agreed in writing.

25) CONTACT INFORMATION:

For any questions, concerns, or inquiries regarding these terms and conditions, please contact VIXO at:
VIXO Technology, LLC – Lumitech Systems, LLC
Los Angeles, CA , USA
Email: [email protected]