Privacy Policy

SECTION 1: LIMITED COLLECTION AND PURPOSEFUL USE OF PERSONAL INFORMATION

VIXO is committed to maintaining the privacy and trust of our clients, upholding the highest standards of privacy protection. This commitment is fundamental to our values, and we have implemented comprehensive measures to safeguard the confidentiality and security of the information you entrust to us. In this section, we outline our commitment to client privacy.

SECTION 2: COMMITMENT TO CLIENT PRIVACY

We understand the importance of your privacy, and at VIXO, we collect only the necessary personal information required to enhance the quality of our service to you. Our primary goal is to continually improve and tailor our offerings to meet your unique needs. It is essential to clarify that we will never sell your personal information to any third party. The information we collect is solely utilized to optimize our service delivery and provide you with a personalized experience. We do not disclose your personal information to external parties unless it is imperative for delivering the services you have entrusted to us. This commitment underscores our dedication to maintaining the confidentiality and trust you place in our platform.

SECTION 3: HOW VIXO UTILIZES YOUR PERSONAL INFORMATION

At VIXO, we prioritize the security of the data you entrust to us and employ robust physical, electronic, and managerial procedures to safeguard it. We strongly advise you to exercise due diligence in protecting your personal data whenever you are online. When making purchases through the VIXO website, it is imperative to use an SSL-enabled browser. VIXO adheres to industry-standard Secure Sockets Layer (SSL) encryption on web pages dedicated to completing a purchase. This ensures the confidentiality of your personal and credit card information during transmission over the Internet.

While we implement precautionary measures to uphold the security of your data, it’s crucial to acknowledge that complete assurance of data safety over the Internet is inherently challenging. Therefore, we recommend that you also play an active role in ensuring the safety and security of your personal information. Simple steps, such as refraining from sharing passwords or other registration data, contribute significantly to enhancing the protection of your valuable information. Your trust and privacy are of utmost importance to us at VIXO.

SECTION 4: TYPES OF PERSONAL INFORMATION COLLECTED BY VIXO

VIXO collects personal information through various interactions, ensuring a seamless experience when you engage with our platform. These interactions include, but are not limited to, registering or creating an account, placing orders, utilizing our products or services, visiting VIXO’s pages or those of affiliated partners, participating in promotions or sweepstakes, subscribing to newsletters, and providing feedback through online surveys.

The information we may collect encompasses your name, email address, phone number, address, product preferences, billing details, demographics (such as language, gender, and age), and, if applicable, personalized content preferences and interests. Periodically, we may request additional information to enhance your access to specific materials, information, or services. VIXO reserves the right to combine the data you provide with information obtained from our business partners or other reputable sources to enrich the services we offer. Your privacy remains a priority, and we adhere to stringent measures to safeguard the confidentiality of the information you entrust to us.

SECTION 5: COOKIES AND THEIR USAGE AT VIXO

Cookies are small data files that are written to your hard drive for record-keeping purposes when you navigate a website. VIXO utilizes cookies to gauge traffic activity and enhance your user experience. They play a pivotal role, such as remembering your passwords and viewing preferences, ensuring a personalized encounter during your visits to VIXO and while utilizing our prominent products.

Similar to other leading websites, VIXO employs cookies to tailor your experience, providing you with customized content and functionality. It is important to note that any personal information embedded in cookies receives the same level of confidentiality as other information you willingly provide to us. Should you choose to disable cookie functionality, you can adjust the security settings on your browser. However, it is worth mentioning that certain sections of VIXO may experience reduced functionality or operate less efficiently without cookies enabled. Your privacy and optimal user experience remain at the forefront of our priorities.

SECTION 6: VIXO’S DISCLOSURE OF YOUR COLLECTED INFORMATION

At VIXO, we utilize your personal information thoughtfully and transparently. The ways in which we use your data include:

1. Delivery and Billing: We employ your personal information for the seamless delivery and billing of our products and services. This encompasses communication regarding your account, customer service matters, and the verification of credit card authorization before any content or service purchase.
2. Product and Service Improvement: To enhance our products and services, we analyze your data to provide personalized content recommendations, language and location customization, and tailored help and instructions.
3. Surveys and Feedback: Your participation in surveys about products, services, news, and events helps us gather valuable feedback. Additionally, we may approach you with offers for product upgrades, content, services, and training courses.
4. Personalized Experience: Utilizing personal information, such as language preferences, zip/postal code, country locations, and provided content preferences, we tailor content, services, and instructions to offer you a more personalized experience.
5. Communication and Updates: We communicate news, free newsletters, updates, targeted advertising, promotions, and special offers to keep you informed and engaged.
6. Usage Analytics: Understanding how our products are used, including web traffic patterns and popular content types, helps us continually refine and optimize our offerings.
7. Anonymous Reporting: We provide anonymous reporting for both internal and external partners, contributing to a collaborative and secure environment.
8. Online Forum Participation: Facilitating your engagement in our online forums is a priority. We also manage and address improper behavior within these forums to ensure a positive and respectful community atmosphere. At VIXO, your trust is paramount, and we are committed to utilizing your information responsibly and in ways that enhance your overall experience with our platform.

SECTION 7: VIXO’S LEGAL COLLECTION AND DISCLOSURE OF INFORMATION.

At VIXO, we prioritize the privacy and security of your personal information. Our practices adhere to legal standards, and we collect and disclose certain information for specific reasons outlined below:

1. Trusted Vendors and Partners: VIXO may share your personal information with trusted vendors and partners for communication purposes. These partners are contractually bound to maintain the security of your information and use it solely for the intended purposes.
2. Legal Obligations and Protection: We may disclose your personal information when required by law or in good faith belief that it is necessary to: • Comply with legal processes or requests from authorized public authorities. • Uphold orders from competent judicial authorities. • Comply with legal processes served on VIXO. • Protect and defend the rights or property of VIXO, its affiliates, employees, and agents. • Enforce our terms of use and protect against fraud, illegal activity, or for risk management purposes. • Act in urgent circumstances to safeguard the personal safety of users or the public.
3. Business Transitions: In scenarios such as bankruptcy, insolvency, acquisition, merger, or asset sale, VIXO is entitled to share your personal information and other data with potential and subsequent business and merger partners.
4. Anonymous Data Sharing: VIXO may share anonymous data, including “cookie” information and traffic patterns, with affiliated companies, business partners, third-party advertisers, or ad networks. This data is devoid of user identification.
5. Third-Party Advertisements: VIXO may include third-party advertising. These entities may use technologies like web beacons and cookies for ad delivery and effectiveness analysis. However, this process ensures the anonymity of user information.
6. Links to Third-Party Websites: VIXO contains links to external websites. We are not responsible for the privacy practices or content of these sites. Users are encouraged to review the privacy policies of third-party sites.
7. Data Rights and Opt-Out Options: You have the right to: • Request information about your stored data, its origin, recipients, and purpose at no charge. • Request correction, blocking, or deletion of your data. • Revoke consent for data processing. • File complaints with regulatory authorities. • Opt-out of communications or adjust cookie settings through provided instructions. If you are in the European Economic Area, additional rights under the GDPR include being informed, accessing, correcting, erasing, restricting, porting, and objecting to the processing of your personal data. At VIXO, we are committed to transparency and respect for your data privacy rights.
8. AFFILIATE AGREEMENT

Collection and Use of Personal Information for EEA Visitors

If you are a visitor from the European Economic Area (EEA), the legal basis for the collection and use of personal information by VIXO is contingent upon the nature of the information and the specific circumstances surrounding its collection. We outline the various scenarios below:

1. Contractual Necessity: • VIXO may collect and use your personal information when necessary to fulfill a contract with you, such as providing you with our services. This includes situations where the processing is required for the performance of an agreement between you and VIXO.
2. Legitimate Interests: • In some instances, VIXO may process your personal information based on our legitimate interests, provided that such interests are not overridden by your data protection interests or fundamental rights and freedoms. This could include activities essential for the proper functioning and improvement of our services.
3. Consent: • VIXO may collect and process personal information based on your explicit consent. If this is the case, we will obtain your consent before proceeding with such activities and ensure you are informed about the purpose and scope of the data processing.
4. Legal Obligations: • There may be situations where VIXO is legally obligated to collect and process your personal information. In such cases, we will inform you of this requirement at the relevant time, clarifying whether providing your personal information is mandatory and the potential consequences if you choose not to do so. VIXO is committed to transparency in its data practices, and we will always communicate clearly the legal basis for collecting and processing your personal information as outlined above. If you have any questions or concerns regarding the collection and use of your data, please contact us at [email protected].

In addition, when VIXO collects and utilizes your personal information based on our legitimate interests or those of any third party, we will clearly explain the reasons for using your personal information at the relevant time. Should we process personal information relying on your consent, you have the right to withdraw your consent at any time. If you have any inquiries or require additional information about the legal basis for the collection and use of your personal information, please reach out to us using the contact details provided in the “Contact Us” section below. In specific situations, VIXO may need to disclose personal information in response to lawful requests by public authorities, including those related to national security or law enforcement requirements. We may also disclose personal information to comply with subpoenas, court orders, or legal processes, or to establish, exercise, or defend our legal rights against legal claims. Additionally, we may share such information if we believe it is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, potential threats to the physical safety of any person, violations of our Service Agreement, or as otherwise required by law. Periodically, VIXO may feature testimonials on the websites containing personal information. Before posting your testimonial, we obtain your consent to include your name along with it. If you wish to update or delete your testimonial, please contact us at [email protected]. Interactive Areas and Information Sharing: The Websites may include publicly accessible blogs, community forums, comments sections, discussion forums, or other interactive features collectively referred to as “Interactive Areas.” Please be aware that any information you post in an Interactive Area may be read, collected, and used by others who access it. If you wish to request the removal of your personal information from an Interactive Area, please contact us at [email protected]. While we strive to accommodate such requests, there may be instances where we are unable to remove your personal information, and if so, we will notify you of the reasons. Notice Concerning Data Processing: The entity responsible for processing data on this website is VIXO, with a contact email [email protected]. California Resident Rights: If you are a resident of California, you have the right to request specific information about the disclosure of your personal data by VIXO, its affiliates, and subsidiaries to third parties for direct marketing purposes. To make such a request, please email us at [email protected] or write to us at the address provided above. Children’s Privacy: We prioritize children’s privacy and do not knowingly or intentionally collect personally identifiable information from children under the age of 13. By using the Site, you confirm that you are either 18 years of age or using the Site with the supervision of a parent or guardian. If you are under 13, please refrain from using the Site. If you become aware that your child has provided us with personal information without your consent, kindly email us at [email protected].

SECTION 9: CHANGES TO PRIVACY POLICY:

We reserve the right to modify this privacy policy at any time. In the event of material changes, we will prominently post notifications to inform users of the policy update.

SECTION 9: CONTACT INFORMATION:

For any inquiries regarding our privacy practices or to contact us for other reasons, please email us at [email protected].

VIXO Technology, LLC
Los Angeles, CA USA
[email protected]